Privacy Policy

Last Updated May, 2025.

At Muirend Roofing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services, in line with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Who we are

Muirend Roofing

Spiersbridge avenue G46 8NG Glasgow, Scotland, United Kingdom

Email: contact@muirendroofing.co.uk

Phone: 07503 016569

Data Controller: Muirend Roofing

Media

Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies to:

Remember preferences.
• Understand how visitors use the site (via analytics tools like Google Analytics).

You will be shown a cookie banner on your first visit, allowing you to accept or reject non-essential cookies.

You can also manage cookies via your browser settings.

For more information, please see our Cookie Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What data we collect

We may collect the following types of personal data:

  • Contact details – name, email, phone number, address.
  • Communication data – inquiries, quotes, messages sent via forms or email.
  • Technical data – IP address, browser type, device information, time zone.
  • Cookies and usage data – for analytics and website performance (see Cookies section).

How long we retain your data

We only retain your data for as long as necessary:

  • Quotes and communications: 2 years
  • Customer records (invoices, contracts): 6 years (for legal and tax purposes)

You may request deletion sooner where appropriate (see Your Rights below)

What rights you have over your data (GDPR)

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or outdated data.
  • Request deletion of your data (where lawful).
  • Object to processing or request data portability.
  • Withdraw consent at any time (for consent-based processing).
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your right please contact us by clicking here

How we protect your Data

We use secure servers, encryption, access controls, and industry best practices to protect your data.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

Changes to this Policy

We may update this Privacy Policy occasionally. The latest version will always be posted here with the date of revision.

Contact

Muirend Roofing

Email: contact@muirendroofing.co.uk
Phone: 07503 016569